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Fusion Connect Channel News

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Fusion Connect will be at the upcoming Telarus Partner Summit in Grapevine, TX. Stop by to meet with us at Booth 120 or during one of our education sessions.

Microsoft Teams Network Readiness

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Microsoft Teams provides a powerful platform for teamwork and productivity. However, to fully leverage the capabilities of Microsoft Teams, it is essential to ensure network readiness.

In this blog, we will explore the importance of network readiness for Microsoft Teams and provide strategies to navigate network challenges, along with essential steps to prepare your network for seamless collaboration and success.

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Internet for Business

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With its global reach, 24/7 accessibility, and unparalleled connectivity, the internet has become an indispensable tool for businesses across industries.

In this blog, we will explore the importance of reliable and high-speed internet for businesses and discuss how our company’s innovative solutions can empower your organization to thrive in the digital age.

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Fusion Connect Unveils CCaaS Professional for Unparalleled Contact Center Success

Intro CCaaS

“Fusion Connect CCaaS Professional delivers a multitude of benefits that business leaders should prioritize,” said Robert Arnold, Information and Communications Technology Industry Director at Frost & Sullivan. “This cloud-native platform excels in seamless integrations that enhance the value of existing and future investments in communication and business technologies. By reducing the burden of day-to-day tasks on administrators, CCaaS Professional empowers them to focus on optimizing and transforming their organization’s customer service capabilities through modern customer contact functionalities and those third-party integrations.”

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New Episode Alert!

Study Reveals how Collaboration Tools are Revolutionizing Businesses

In the latest episode of Tech UNMUTED, join host Santi Cuellar as he delves into the findings of a recent study Fusion Connect conducted. Discover the state of modern collaboration as 300 top-level IT executives in North America share their insights.

Three key takeaways emerge: the demand for consolidation and ease of use, Microsoft Teams' exponential growth and security prowess, and the transformative power of collaboration tools on company culture.

 

Subscribe on YouTube or your favorite podcast platform today. 

CCaas SPIFF Snip

Meet the Team!

Jen Redmond

Jennifer Redmond

Director Sales Operations

What kind of pet do you have, and how did you choose their name?

I have so many pets!  I have three dogs (Evee, Ellie, and Timothee) and two cats (Lucy & Bucket), and a bearded dragon named Boosnickles ha! Evee is a Pokémon name, Ellie and Timothee came from my son. Lucy is from Lucy in the sky with diamonds and Bucket is because she was found as a 2-day old kitten in a bucket truck at work. Boosnickles is just a silly name we came up with.

 

What’s your go-to productivity trick?

I love using OneNote to keep up with meeting notes and also Microsoft Teams Planner feature to keep track of large goals and projects.

 

What advice would you give to your teenage self?

I’d share my favorite movie quote from Almost Famous, “The only true currency in this bankrupt world is what you share with someone else when you're uncool. 

 

What’s the best team outing you experienced?

In a previous role we had an overnight retreat where we did a spa treatment, escape room, dinner, and other team building activities.  We had a great time and it really brought us closer as a team.

 

What’s one hobby you’d love to get into?

I love throwing pottery but am an amateur.  I’d love to have more time to get better and explore that hobby more.

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Fusion Connect manages, orchestrates, and secures the critical technology that enables the connected enterprise. Need a customized solution that meets your organization's needs?

Visit fusionconnect.com to learn more. 

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