Retail 2022: Contactless Shopping and CX Take Center Stage
Shifting consumer behavior due to the pandemic may have permanently altered how brands deliver customer experience and customer support. Contactless shopping and seamless CX are the top interests of consumers this holiday season.
What Makes a Great Customer Experience? Fusion Connect Team Members Weigh In
Customer experience (CX) is a top business priority. In today’s hyperconnected customer economy, the experience must be exceptional, seamless, frictionless.
As the world embraces a more remote workforce and many of us are enjoying the short commute to our home offices, it is important to point out that the network boundaries we typically rely on within the traditional office are now extending to our homes. What does this mean?
Fusion Connect SD-WAN securely connects multi-location businesses to enable high-performing, reliable connections to data centers, branch locations and cloud services.
Fusion Connect manages, orchestrates, and secures the critical technology that enables the connected enterprise. Need a customized solution that meets your organization's needs?